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These procedures establish business processes for accepting and handling payment cards in accordance with the UO Payment Card Acceptance Policy and the Payment Card Industry Data Security Standards (PCI DSS). It is essential that employees engaged in payment card processing adhere to these procedures in order to protect and secure customer card data. The university can incur fines, penalties, and reputational damage in the event of a card data breach. These procedures are reviewed and communicated on an annual basis to ensure they are current and relevant and understood.
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Disputes and Chargebacks: Business Affairs Cashier will receive and report chargebacks and transaction disputes to the department. Departments can either accept or reject the chargeback. If rejected, the department will provide supporting documentation to justify that the transaction is valid. Failure to respond within the allocated timeframe will result in a loss to the department. Prompt attention to these matters is a priority. It is the department’s responsibility to develop appropriate internal controls to mitigate risks related to chargebacks.
Equipment Inventory: Assistant Director of Work Management will maintain an inventory of terminals, | |||||||||||||||||||||
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Skimming Prevention Training: Cashiers are trained to be aware of methods in which devices can be tampered with or replaced.
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