| Device Type | Problem | Solution | Reference |
|---|---|---|---|
| Surface Pro 4 | Won't power on or wake from sleep. | Connect to original power supply for 5 minutes before powering on. | https://support.microsoft.com/en-us/surface/surface-battery-won-t-charge-or-surface-won-t-run-on-battery-1886ca81-2516-2a44-4dfe-a879102a2278 |
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