Clear Firefox Cache

  1. Open Firefox.  Click the 3 lines in the upper right-hand corner of the screen and choose Options.  


  2. Click Privacy & Security.  


  3. Scroll down until you see the section for Cookies and Site Data.  Click the Clear Data... button.


  4. Check the 2 boxes and click Clear.  


  5. Click the Clear Now button.  Wait patiently for a minute or to until the Clear data window closes.  Try logging into AiM again.