Milestone Playback/Export Recorded Video

Owned by
Bill Anderson
Last updated: Oct 28, 2020

If you need to review or export recorded video in Milestone, follow this step by step guide.

Please contact fassit@uoregon.edu if you have questions or need further assistance. Any inquiries related to a criminal investigation should go to UOPD.

Launching Milestone XProtect Smart Client

  1. Log in to a machine with the Milestone XProtect Smart Client software. 

  2. Once logged in, launch the Milestone XProtect Smart Client. The icon should be on the desktop. 
    1. If this it the first time you've opened the client on this specific machine, you will need to delete the entry (localhost) for the "Computer:" name on the splash and type "milestone.uoregon.edu" if your computer is on the UO public network. If your computer is on the private network the server name will be "uopd-vms-sv6". Please contact your IT support if you are unsure which network you are on.

    2. If you are on the UOPD domain (pd.uopd.org) follow step C below, otherwise you can skip to step 3 and just click Connect after changing the Computer field.

    3. Change Authentication to "Windows authentication" instead of "Windows authentication (current user)" and type your DuckID and password in. Make sure to put the "ad\" in front of your username.

    4. Check the box for "Auto-login" if you want the client to automatically log in for you the next time you open it.



  3. Once you are logged in you will see a bar with tabs across the top of the screen. This is where you select Live, Playback, or Setup (to create/edit views).



  4. On the left side of the window you have your "Views". These are pre-created views that you have permission to view along with your own Private folder to create and edit views that only you can see. For the purpose of this How-To we will only be working within the Private folder.
  5. On the right side of the widows you have your video cells. This is where you can view live or recorded video. Double clicking on a cell will enlarge that specific camera to full screen. Double clicking again will return it to normal size.

Setting up a view for playback

This setup can be skipped if a pre-created view with the cameras you need is already available. Most building already have a view under "UOPD" that you can select and use.

  1. Click "Setup" in the upper right corner of the client window. It should turn orange and video will be paused.

  2. Right click on Private under Views and select "New Group".

    1. Type a new for the group such as "Review" or "My group".

    2. Press Enter to save the name.

  3. Right click on the group you just created and then select "New View" and then select a cell grid that closely matches your anticipated camera setup for reviewing video.

    1. You can create, edit, and delete as many views as needed in your Private folder.

  4. Once your layout is selected and named, you are ready to add cameras.



  5. On the left side under Views, scroll down until you see "System Overciew".

  6. Expand "UOPD-VMS-SV1" and then expand the folder that has the cameras you need to view. In this example we are using 942 Olive.



  7. Find the camera you want to view in the list and drag it to one of the cells on the right. You can drag cameras from any folder to the same view if you need to review different areas/buildings at the same time.



  8. When you are done adding cameras to your view, click Setup in the upper right again. Your view is now setup and ready for live view and playback.

Playing back recorded video

  1. Assuming you have the view up on your screen that has the cameras you want to review, click the Playback tab at the top of the client window.

    1. Live video will pause and you will see the most recent recorded video from the last time it was recorded.

  2. In the lower left corder, below the timeline, click the Clock icon to select a date and time range to review. 

    1. Time is selected in AM/PM, 24 hour is not available.



  3. Select your date and time range and click OK.

  4. The timeline will self-adjust to the range you selected. 

    1. Bright red on the timeline indicated there is a motion event that was recorded. Light red/ping indicates pre/post record or scheduled recording.

  5. Click on one of the cells to select a specific camera. A blue border will appear around the cell you have selected. 

    1. Double click on a cell at any time to enlarge that camera view.



  6. The top bar in the timeline at the bottom of the window indicated motion events for the selected camera. The bottom bar indicates all motion events for every camera in the current layout.

  7. You can drag the timeline either direction to quickly view recorded video or use the controls below to more finely review the video. Hovering over the buttons will give a description of what they do.

    1. To zoom in on the timeline click on the "-" or "+" in the lower right corner of the client window to resize the time window you are looking at.

    2. In this example we have zoomed in from 12 hours to 1 hour. You can more easily see the space between motion events.



  8. After you have reviewed your video you can make note of the start and end times and the camera names you need to export. Send the list of camera names and times to fassit@uoregon.edu and the video will be exported to for you (if appropriate).

    1. At this time exporting is not available for all users.

Exporting Video

Exporting video comes with some responsibilities:

  • Export only the video you need.

    • Do not export several hours or days of video. Identify what you need via playback and add sections to your Export List.

  • EXPORT video to your local desktop.

    • When exporting, change the destination folder name to easily identify your export (e.g. C:\Users\firstname.lastname\Desktop\18-12345\)

  • COPY the video to a secure location.

    • Be sure to rename the folder prior to copying if needed.

  • DELETE the exported video from your local desktop before you log out of your computer.

Video Tutorials

Playing Back Video

Exporting Video