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titleClick here for 👉Intro

The Work List is accessed from the AiM Mobile section of your home screen in Anvil. This is where the Phase details are for every phase linked to Work Orders assigned to you.

You may not be assigned to every phase of every work order you’re assigned to, but you can access information on all of them, here.

The Work List module is also where you log your time (See Anvil > Timecard Entries).

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Once you’ve entered the Work List module, you’ll see a screen called All Phases, which is a full, unfiltered list. Click on the first icon at the top-left at any time to access this list.

To return to the Home screen, you can click on the stacked 3-lines (aka hamburger icon) at the far top-left corner, at any time.

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Info

Phases can be interacted with in 3 ways:

  1. Phase Listing Icons - When viewing a work list, learn more about each phase at a glance by looking at the icons at the right of each listing.

  2. Swiping Left on a Phase - Provides quick access to commonly used features (e.g., entering time worked on a phase). All of these features are also available in the Phase Details.

  3. Phase Details - The full details of each phase. Phase Listing Icons mostly signal what can be found here, and Swiping Left on a Phase provides quick access to just a few features that are also available here.

First, we’ll go over the Phase Listing Icons and what each one means.

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titleClick here for 👉Intro

Each phase in your Work List has 4 icons. If dark gray, it means the feature associated with that icon is active.

Info

These icons mostlypoint to more interactive features available in the Phase Details view. This is why most of the following sections will be brief, linking to another tutorial page or to the icon’s corresponding feature in the Phase Details section of this page.

Below, we describe each icon, starting with the Scheduled Phase Assignees icon.

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titleClick here for ➡️ Scheduled Phase Assignees

Some phase listings have a user icon.

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When you click on it, a separate window will pop up, listing Scheduled Phase Assignees and dates. Click Close when done viewing.

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Tip

Phase assignees is covered in more detail further down this page, in Phase Details > Phase Assignments.

Clicking on the user iconprovides a quick way to scroll through the list of assignees, but not the ability to add them.

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The ability to add assignees is restricted to supervisory roles.

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titleClick here for ➡️ Preventive Maintenance (PM) Phases

Preventive maintenance (PM) refers to routine maintenance tasks/phases. The wrench icon shows up on the right side of these phases.

Info

If you only want to view a list of PM tasks, click on the wrench icon at the top-left of your screen (see the wrench icon at the top-left in the screenshot below).

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PM Phases have a list of checkpoints to follow that are specific to the task to complete. If there is a green dot next to the wrench icon, it means either all of the required checkpoint fields have been filled out and saved by the Technician assigned to the phase, or that there are no required fields.

If there is no green dot next to the wrench icon, it means there are required checkpoint fields that have not been filled out.

Tip

We cover this in more detail, in another tutorial: Anvil > Views > PM Phases View

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titleClick here for ➡️ Related Documents

If you see the active paperclip icon on a phase listing, that means there are Related Documents attached to it. When you click anywhere on the phase to open the Phase Details, you will find links to documents or images that have been attached to it.

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Tip

Related Documents is covered in more detail further down this page, in Phase Details > Related Documents.

The active paperclip icon itself isn’t interactive and only signals that there are Related Documents attached the the phase for viewing.

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trueEach phase in your work list has the option to save it in your Favorites View.

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To favorite a phase, tap on the star icon. The stars will then turn blue.

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To view your favorites, click on the star icon at the top-left of your screen. It will only show you the phases you starred.

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titleClick here for ➡️ Favoriting a Phase

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titleClick here for 👉Intro

You can swipe left on a phase to reveal more options, which vary depending on your role:

Supervisor - Assign Person, Update Status & Add Note
Coordinator - Same as Supervisor as they often back the supervisor up
Lead Technician - Same as Supervisor, in most cases

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Technician - Add time, Update Status & Add Note

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Info

These actions can also be accomplished in the Phase Details view, when you click on the phase to open it. This is why most of the following sections will be brief, linking to another tutorial page or to the icon’s corresponding feature in the Phase Details section of this page.

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titleClick here for ➡️ Assign Person

Assign Person allows a user in a lead role to assign additional shop persons to the phase and designate a primary shop person, if they want.

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After clicking on Assign Person, a window will pop up that lists all existing , listing shop persons assigned to the phase. Click the drop-down menu at the bottom to add available shop persons. Optionally toggle on Primary to assign a primary shop person.

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Tip

This exact same feature is also available from the Phase Details screen, and is covered in more detail further down this tutorial, in Phase Details > Phase Assignments.

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titleClick here for ➡️ Add Time

Another option when you swipe is Add Time.

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When you click on Add Time, a window will pop up from where you can add time worked on a the phase.

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Tip

There are multiple ways to log your time. Visit the Timecard Entries tutorial for full details.

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titleClick here for ➡️ Update Status

Another option when you swipe is Update Status.

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In the example below, the Status is set to Assigned. If you want to change that, one way is by you can left-swiping swipe on the phase and clicking click on Update Status.

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A Phase Status Update window pops up, where you can select a different status from the drop-down menu and add an optional note to the phase.

These notes will show up in the Phase Details for that specific phase when you open it up and click on Notes Log or WO Notes.

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Tip

This is covered in more detail further down this page, in Phase Details > Add Note to Phase.

Left-swiping on a phase listing as described here, accesses the exact same feature.

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titleClick here for ➡️ Add Note

Here is an example of what a technician will see when they swipe left on a phase listing. Here, we now see the option to Add Note.

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When you click on it, the Add Note to Phase window will pop up.

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Tip

This is covered in more detail further down this page, in Phase Details > Phase Status Update. Left-swiping here accesses the exact same feature.

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titleClick here for ➡️ Add Note

Here is an example of what a technician will see when they swipe left on a phase listing. Here, we now see the option to Add Note.

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When you click on it, the Add Note to Phase window will pop up.

Tip

This is covered in more detail further down this page, in Phase Details > Phase Status Update. Left-swiping here accesses the exact same feature.

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titleClick here for 👉Intro

Click anywhere on a phase to open the Phase Details.

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A window pops up from where you can both view and add more details to the phase.

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In the following sections, we’ll cover the Phase Details in more detail.

The core features of the Phase Details screen are opened by clicking in the row of icons at the bottom of the screen. We will go through each icon.

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The first icon is the Add Note to Phase icon.

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When you click on the Add Note to Phase icon, a window will pop up where you can add notes to the phase.

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titleClick here for ➡️ Add Note to Phase
Info

This Add Note to Phase window works exactly the same as when you left-swipe on a phase listing and click on Add Note.

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To back out of this page, you can also click Cancel at the bottom-right of the window.

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When adding a note, click on the drop-down arrow next to Note Type.

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A list of options will pop up. Click on an option to make your selection.

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👉Intro

Click anywhere on a phase to open the Phase Details.

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A window pops up from where you can both view and add more details to the phase.

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In the following sections, we’ll cover the Phase Details in more detail.

The core features of the Phase Details screen are opened by clicking in the row of icons at the bottom of the screen. We will go through each icon.

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titleClick here for ➡️ Add Note to Phase

The first icon is the Add Note to Phase icon.

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Info

This Add Note to Phase window works exactly the same as when you left-swipe on a phase listing and click on Add Note.

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When you click on the Add Note to Phase icon, a window will pop up where you can add notes.

Click Cancel at the bottom-right to back out of this window.

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When adding a note, click on the drop-down arrow next to Note Type.

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A list of options will pop up. Click on an option to make your selection.

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Info

Some phase note types also push back to Work Control and others only get attached to the phase.

  1. The WCC note type pushes notes to Work Management in different ways, depending on the type of work order you’re adding a phase note to:

  • Corrective and Service work orders push notes to Work Control Center work desks

  • Preventive Maintenance work orders push notes to the Asset and PM team

  • Project work orders push notes to the Construction Services team

  1. The UE-WCC note type pushes notes to Utilities and Energy work orders
    The UE-Housing note type pushes notes to Housing Customer Service work orders

  2. All other note types are informational and can be queried by type

Type your notes in the Notes field, using the keyboard that slides up onto your screen.

Click Save when you are done. If you change your mind, you can click Cancel on the bottom-right of this window to back out of the screen without saving.

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To view your notes and other notes on notes added to the phase, click on Notes Log from the Phase Details screen.

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After clicking on Notes Log, the Phase Notes window pops up, showing the last entry we just created. Click Close at the bottom-right of this window to back out of the screen, or click Add Note to enter another note.

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Info

The exact same note we viewed in the Notes Log for the Phase also shows up under WO Notes / Work Order Notes, because the phase is linked to the Work Order, and anything about a linked phase is relevant to the work order.

Click on WO Notes from the Phase Details screen.

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The exact same note that we just viewed under Notes Log also shows up in the WO Notes / Header Notes.

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titleClick here for ➡️ Add Image to Phase

The second icon in the bottom row of the Phase Details screen is the camera icon. Click on it when you need to add images to the phase record.

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When you click on the Camera icon, you have two options: You can take a photo from your iPad, or you can use an existing photo from your gallery.

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First, we’ll click on the From Camera option.

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Next, your device’s camera will take over the screen. Click the white camera trigger on the right of the screen, or Cancel to cancel this option.

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Next, you will have the option to either Retake the photo or you can click on Use Photo if you are happy with your results.

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Next, we’ll use the From Gallery option. If you don’t want to take a new photo and already have the image you want to attach sitting in your Gallery, select From Gallery instead of From Camera.

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After you click on From Gallery, all of your stored photos on your device will pop up. Click on the photo you wish to use.

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After the photo uploads to the Phase, click on the Related Docs link in the Phase Details screen to view it.

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After clicking on Related Docs, the Related Documents screen pops up.

There are 3 sections in the Related Documents window:

  1. Images/docs Attached to this Phase

  2. Images/docs Attached to another Phase that are tied to the same work order as this phase

  3. Images/docs Attached to the Work Order

Info

Since all phases are attached to a work order, the image we just added to this phase will be listed under both Attached to this Phase and Attached to the Work Order (for the work order this phase is linked to).

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Close out of Related Docs and then close out of Phase Details and view the phase in your Work List. Adding a photo to a phase turns on the paperclip icon.

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Click anywhere on the phase to open the Phase Details again.

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Click on Related Docs to view the image we just attached to that specific phase (and work order).

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titleClick here for ➡️ Phase Status Update

The third icon, of a clipboard with a checkmark, updates the Phase Status.

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Info

This Phase Status Update window works exactly the same as when you left-swipe on a phase listing and click on Update Status.

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Click on the Phase Status Update icon. By default, the current status populates the New Status box field. You must select a new status to be able to save, since this feature is for updating the status.

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To set change the New Statusstatus, click on the drop-down arrow for that field and make your selection from the list. Here, we don’t update the status yet, to demonstrate what happens.

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The list below is unique to the supervisory role.

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If you decide to add a note to the Note Log, click on the drop-down arrow for the Note Type field as well, and make a selection from that list.

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Hit Save to update the status (and optional notes).

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If you look up at the Status at the top-right, you will see that it has now changed from Assigned to Planning.

The number in parentheses next to Notes Log will have also increased by 1, if you also added a note to the Phase Status Update.

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If you click on Notes Log, it will open all the notes for the Phase, including the one we just entered via the Phase Status Update. Click Close at the bottom-right of the window to back out of this screen.

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Click on WO Notes from the Phase Details screen.

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The exact same note that we just viewed under Notes Log also shows up in the WO Notes / Header Notes.

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titleClick here for ➡️ Time Entry

You can also log time worked on a phase through the Phase Details screen, by clicking on the fourth icon, the clock icon.

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Info

This time entry method works exactly the same as when you swipe on a phase listing and click on Add Time.

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Tip

There are multiple ways to log your time. The details of this and other time entry methods are are described in the Timecard Entries tutorial.

Info

This time entry method works exactly the same as when you swipe on a phase listing and click on Add Time.

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the Timecard Entries tutorial.

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titleClick here for ➡️ Phase Assignments

The Phase Assignments feature is for adding additional shop persons to the phase.Click on the fifth/assignees icon at the bottom of the screen.

If your role is Technician, you most likely won’t have access to this feature. The Supervisor role has access to this feature, and in many cases, so do the Coordinator and Lead Technician roles.

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The Phase Assignments window opens up. Click on the Available Shop Persons drop-down.

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Make your selection from the list of available shop persons.

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In the example below, I select Sandra Henley as the Available Shop Person, and switched her from Not Primary to Primary. Click Save.

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Now, Sandra Henley has been added under the Shop Person column and under the Primary? column, the value is set to Yes. Add more Available Shop Persons or click Close.

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Again, depending on your role, you may not have access to this feature. Roles like Supervisor vs Technician have different access and capabilities within the Anvil app.

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titleClick here for ➡️ PM Checkpoints

Preventive Maintenance (PM) phases are marked with the wrench icon. This means there are checkpoints that need to be completed in order to fulfill the phase/task.

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Tip

This is covered in more detail in another tutorial, found in Anvil > Views > PM Phases View > Wrench Icon - Checkpointscalled Work List Views. See the section 3, titled 3 - PM Phases.

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titleClick here for ➡️ Room Calendar

The final icon at the bottom of the Phase Details screen is the Room Schedule icon. If the icon is blue, you can click on it to view the room schedule for the space that is tied to the Phase.

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Click on the calendar icon to pull up the Room Schedule. In the case below, Anvil was not able to find any information.

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This is what it looks like when Anvil finds room schedule information.

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In addition to the core feature icons at the bottom of the Phase Details screen, there is a row of links towards the top of the screen, under Extra Details. We will cover each, below.

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titleClick here for ➡️ Notes Log

If Notes Log is blue/clickable, there are notes attached.

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When you click on Notes Log, a window pops up, the Entry Date and time for each note, the person who entered the note, and the actual Notes. In the example below, I entered 2 very short notes (“Test” and “Test 2”).

You can either click on Add Note to add your own note to this list, or you can press Close to back out of this window when you’re finished.

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Info

This Add Note to Phase window works exactly the same as when you left-swipe on a phase listing and click on Add Note.

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If you click on Add Note, an Add Note to Phase window pops up. This is the same window that pops up when you left-swipe on a phase listing and choose Add Note from there.

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When you add a note to the phase, the exact same note is added to the WO Notes log that the phase is linked to.

There are other ways notes can be added to a phase. The method above doesn’t work for adding notes if you can’t click on Notes Log yet (when it’s grayed out because no notes have been entered yet).

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titleClick here for ➡️ All Phases

Click on All Phases to view a list of other phases under the same work order as the phase you currently have opened.

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Each phase has the phase number at the top-left along with other basic stats and descriptions.

Info

Each assigned shop has a unique phase.

Click Close at the bottom-right when done viewing.

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titleClick here for ➡️ Work Order Notes

While Notes Log shows notes entered on the phase you’re currently viewing, WO Notes (Work Order Notes) includes notes for all phases under the work order, including the one you’re currently viewing.

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Click on WO Notes. lists the Entry date and time, who created the entry, and the Notes, which include the phase number.

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titleClick here for ➡️ Extra Description

Click on Extra Desc from the Phase Details to read additional information on the phase. It includes the call log information and any other information entered by Work Control. Hit Close when finished.

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The Extra Description is usually just the call log information, but can be edited by anyone with edit rights. In the screenshot above, the user has read-only rights.

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titleClick here for ➡️ Related Docs

Related Documents are files attached to the phase. Click on it to view all of the related documents.

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A window pops up, listing all the documents that were attached that are related to this and other associated phases.

The top section is called Attached to this Phase, listing attached documents for the current phase you are viewing. The next section is called Attached to another Phase. This section lists documents attached to other phases (and phase number) linked to the same work order.

Each listing also includes the name of the person who added the document (Added By).

Click on any document listing to open it or hit Close when done.

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Click on a document to view it. Click on Anvil at the top-left corner of your screen to exit.

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In this tutorial, we grouped ways of interacting with a phase into 3 categories, summarized below.

3 Ways to Interact with Phases

Phase Listing Icons

  1. User - View-only access to assignees on a phase

  2. Wrench - View-only indicator of the status of checkpoints on PM phases

  3. Paperclip - View-only indicator of if there are documents/images attached to the phase

  4. Star - Interactive. Click this icon to save a phase to your favorites

Swiping Left on a Phase

Options vary by the user’s role, and include:

  1. Assign Person - View and add available assignees to a phase

  2. Add Time - Entering time worked on a phase

  3. Update Status - Update status of a phase

  4. Add Note - Add a note to the phase and work order linked to the phase

Phase Details

Full details and interaction capabilities for each phase, only partially accessed through Phase Listing Icons and Swiping Left on a Phase

The table below summarizes the full list of basic features that we covered in this tutorial.

Phase Feature

Ways to Access the Feature

Description

Phase Assignments

Work List - User (read-only) icon
Swipe - Assign Person
Phase Details - Users icon

For Supervisory roles. View / add assignees and select primary shop person (optional)

Favorites

Work List - Star icon

Bookmark phases to view in your Favorites screen

Time Entry
(Time Worked on a Phase)

Swipe - Add Time
Phase Details - Clock icon

Time entered on a phase should only be time worked on that specific phase/task. See Anvil > Timecard Entries

Phase Status Update

Swipe - Update Status
Phase Details - Clipboard w/Checkmark icon

If you add an optional note, the note will be logged under both Notes Log and WO Notes

Add Note to Phase

Swipe - Add Note
Phase Details - Clipboard icon
Phase Details (Extra) - Notes Log

Notes added to a phase are also added to the notes for the work order the phase is attached to.

Add Image to Phase

Phase Details - Camera icon

Use iPad camera or select an image from your photo gallery

The image is saved as a Related Document

PM Checkpoints

Phase Details - Wrench icon

List of checkpoints that must be completed for the task/phase

Room Calendar

Phase Details - Calendar icon

Calendar for the room associated with the phase/task

Notes Log

Phase Details (Extra) - Notes Log

Collection of notes added to the phase in a variety of ways

All Phases

Phase Details (Extra) - All Phases

View-only list of all of the other phases attached to the same work order

WO Notes

Phase Details (Extra) - WO Notes

Collection of notes added to the work order and all linked phases

Extra Description

Phase Details (Extra) - Extra Desc

Extra information on the phase, including the call log

Related Docs

Phase Details (Extra) - Related Docs

Related documents / images

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