By default, AMAG logs out after 15 minutes when idle. To stay logged in you can change the timer to a longer time or to unlimited.
Step-by-step guide
- Open your AMAG/Symmetry client software
- Click on Maintenance → Client Preferences
- Change the Auto Logoff Time (Mins): to 0 (zero) to remove the auto logoff entirely. You can also set it to any other amount of time if needed.\
- Click OK and you're done
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