Credit Card Tips

OVERVIEW

The article outlines helpful tips to take note of in terms of customer card data. 

Tips:

  • Help protect customer card data.  A breach can be very costly for the university.

  • University rules for payment card acceptance:

    • Never create an electronic record containing card numbers,

    • Avoid creating paper records containing card numbers,

    • Never accept card numbers sent by email,

    • Participate annually in security awareness training, and

    • Detect, contain, and report card data breaches to Business Affairs.

  • Never send SSNs by email.

  • Avoid storing other sensitive data on portable devices and media which is often lost or stolen.

  • Be wary of phishing emails, suspicious calls requesting private data, and terminal repair visitors.

  • Make sure your department has written procedures for handling card data.

  • Make sure the customer has signed their card.

  • Inspect the card and monitor customer behavior for signs of fraud.

  • Inventory and secure card terminals.

  • Process EMV cards using the chip.

  • Inspect terminals for signs of tampering and replacement at the beginning of each business day.

  • For card-not-present transactions, it is best to accept and process the number over the phone.

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