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This article outlines instructions to return (in AiM) and ship materials back to the vendor for CPFM (Campus Planning and Facilities Management).

No items will be returned to a vendor without proof of return.

Step-by-step guide

  1. Submit a FASS request to request a return and provide the following information: 
    1. State the reason for return: damaged item (replacement or repair needed), wrong part, etc.
    2. Note the kind of return: return for credit or refund, replacement or repair, testing, etc. 
    3. Provide a description of the item,
    4. PO number(s) if applicable

    5. Attach any related documentation. 

      Note: if the item is being returned to the vendor for testing (e.g. radon tests, soil tests, etc.) a FASS buyer will create a purchase order to pay for service.

 



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