Accounts Receivable: Mail Services External Customers

Use this article to process monthly invoices and accounts receivable for Mail Services External Customers.

FASS Agent Step-by-step guide

  1. In the first couple of days of the new month, check with Accountant responsible for Mail Services billing to make sure that previous month’s USPS, FedEx, UPS, and any other billing is complete for the previous month.
  2. Go to FASS Mail Services on the shared drive: “H”, Shared, Budget, C1, FASS Mail Services, Accounts Receivable, FY20 and open the file that says “xxx(Month)xxx(year) Mail Billing folder.
  3. Create a unique invoice number and invoice each for Alumni, Emerald Media Group (EMUODE), and Child Development & Rehabilitation Center/OHSU (OHSUCDRC) using the totals from the MAILBILLING spreadsheet. These are the charges that have taken place throughout the month.
  4. Update the AccountsReceivable spreadsheet with the invoice information for each.  If there is a CashMail sale, this should be entered in as well and then follow-up to see who utilized the service and make sure that they paid.
  5. Send the invoices out as per the instructions on each invoice template.
  6. Create invoice templates for the next month so you are ready for the next cycle.
  7. Periodically, follow-up on any payments outstanding.  Most will post within 60 days.