Front Desk Reception

Owned by Sara Yilmaz
Last updated: Aug 11, 2024
2 min read

Instructions and resources for front desk reception duties

Admin Services Agent Step-by-step guide

  1. Provide front desk reception support: this may include walk-in building traffic, helping visitors navigate our building, and alerting building employees when their clients have arrived.

1715 Department Directory

Level 01Office Numbers
Duck Rides164A, 164B
Finance and Administration Shared Services (FASS)

167-170, 172A-172N, 172Q-174, 176-179 (Suite 172)

108, 113, 115, 117

Information Services (IS)00-107, 109, 111
School of Journalism and Communication (SOJC)118, 121-149, 151, 153, 155, 157-160, 162-162C, 164A-164B
Security Operations Center (SOC)164, 166, 166A
SSEM Strategic Communications and Marketing180-181, 183B- 186, 188B, 191-199
Level 02Office Numbers
EOC/Training Room271
Governor’s Office Regional Solutions218-225
Institutional Research210, 213-215, 217

Location Innovation Lab (LIL) 

formerly GIS 

201-209, 211
Safety and Risk Services (SRS)226-269, 271-277, 287 (Suite 2A)

FASS Department Directory

TitleNameLocation
Associate Vice President of Admin ServicesJon Marchetta1715 Franklin, rm 113
Customer Service Center
Program Representative 2Megan DeLaney1715 Franklin, rm 173B
Program Representative 2Sara Yilmaz1715 Franklin, rm 173B
Program Representative 1Amy Squires1715 Franklin, rm 173B
Program Representative 1Camerone Goetzen1715 Franklin, rm 173
Program Representative 1Dain Farrah1715 Franklin, rm 173
Business Operations
Director of FASS Business Operations Lisa Howard1715 Franklin, rm 117
Finance and Budget
Financial ManagerSandy Goodellremote (1715 Franklin, rm 179)
Financial ManagerDan Shepard1715 Franklin 168
Financial ManagerDrew Anderson1715 Franklin, rm 170
Accounting, Accounts Payable and Receivable
Accounting SupervisorTawnee Gerig-Brunsonremote (1715 Franklin 167)
Accounting SupervisorValerie Mickelson1715 Franklin, rm 172A
AccountantFumiko Nuteremote (1715 Franklin, rm 115)
Accounting TechnicianTony Miller1715 Franklin, rm 108
Office SpecialistDebra Bellremote
Administrative Program AssistantDeanna Tarango1715 Franklin, rm 169
Office SpecialistTina Bedinger1715 Franklin, rm 169
Purchasing and Logistics
Purchasing and Logistics ManagerHeather NunnBuilding 130, rm 105
BuyerSusan OstermanBuilding 130, rm 107
BuyerPaul BlancherBuilding 130, rm 108
BuyerLance LindseyBuilding 130, rm 109
Mail and Warehouse 
Mail Services CoordinatorRebecca LucasBuilding 130, rm 101 and 102
Warehouse Services Coordinator Cody SternaBuilding 130, rm 119A
Mail and Warehouse Logistics AssistantRobert AdsuaraBuilding 130, rm 119A
Mail and Warehouse Logistics AssistantDave FlemingBuilding 130, rm 119A
Mail and Warehouse Logistics AssistantChris MuellerBuilding 130, rm 119A
Mail and Warehouse Logistics AssistantKim RobertsBuilding 130, rm 119A
Travel
Candy CurielTravel Coordinatorremote (1715 Franklin, rm 115)
Human Resources
Director of FASS Human ResourcesPatrick Moore1715 Franklin, rm 173A
Assistant Director of FASS Human ResourcesMelissa Koval1715 Franklin, rm 172K
Recruitment SpecialistKayla Grosjean1715 Franklin, rm 172E
Recruitment SpecialistDaisy Wu1715 Franklin, rm 176
Recruitment SpecialistMercedes Rathswohl1715 Franklin, rm 174
Recruitment SpecialistKatie Murray1715 Franklin, rm 172D
Payroll

Payroll ManagerKathleen Duberowski1715 Franklin, rm 172T
Assistant Payroll ManagerElizabeth Seider1715 Franklin, rm 172C
Payroll AssistantKatja Johanssen1715 Franklin, rm 172C
Admin CoordinatorKarina Lake1715 Franklin, rm 173
Information Technology 
Director of FASS Information TechnologyJustin Porter1715 Franklin, rm 172M
Business Operations AnalystAlex Koleber1715 Franklin, rm 172R
Business Operations AnalystMike Freel1715 Franklin, rm 172S
Operating Systems Network Analyst Bill Anderson1715 Franklin, rm 172N
Operating Systems Network Analyst James Barnum1715 Franklin, rm 172N
Operating Systems Network Analyst Sean Ewing1715 Franklin, rm 172N
Operating Systems Network Analyst 2Abi Iliesi1715 Franklin, rm 172N
Operating Systems Network Analyst Mitch Sherwood1715 Franklin, rm 172N
Operating Systems Network Analyst Nate Wallace1715 Franklin, rm 172N
User and Application Support ConsultantPedro Perez Perez1715 Franklin, rm 172N


Resources

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