Requesting access to another employee's email

If a manager or other user requires access to another employee's e-mail box, there are required forms and approvals needed.  This is a requirement of UO Administration and General Counsel.  

Step-by-step guide

The requestor is responsible for filling out the form and getting the proper signatures. 

1. Open a ticket with FASS IT (fassit@uoregon.edu, 541/346.2455) and notify us you are requesting access to another employee's e-mail box.  

2. Procedure to request access to another user's electronic communication:

   1. https://is.uoregon.edu/system/files/UO_IS_ElectronicRecordsAccessProcedure.pdf

3. Form to fill out to request access to another person’s electronic communication:

   1. https://is.uoregon.edu/system/files/UO_Request_Form_for_Access_to_Electronic_Communications_Records.pdf

4. Once you have received approval, reply to the ticket you opened with FASS IT with the approvals and we will modify the security to allow access.

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