OVERVIEW

Purpose: Displays ticket status (contacted customer/overdue) based on SLA schedules and allows drill down to specific JIRA tickets with links to JIRA platform online

Link: https://fs-tableau.uoregon.edu/#/views/FASSJIRA/FASSJIRAdb

End User: Jon Marchetta

CONTACT US

• FASS@uoregon.edu

• 541-346-2455

• FASS SERVICE PORTAL

• Finance and Administration Shared Services website

DETAILS

Date Created: 3/1/2020

Created By: Alex Koleber

Approved By: Justin Porter

Notes / Assumptions:

TECHNICAL NOTES

Platform: Tableau

Data Source: JIRA

CHANGE LOG