Add a Shared Mailbox in Outlook

Use these instructions if you have access to a shared mailbox and you'd like to see it in Outlook.  

Step-by-step guide

  1. In Outlook, click the File menu.


  2. Click Account Settings → Account Settings...


  3. Click on your email address and click the Change... button.


  4. Click the More Settings... button in the bottom right-hand corner of the window.  


  5. Click the Advanced tab and click the Add... button.


  6. Type in your mailbox name and click OK.  Click OK or Close at the bottom of any open windows.


  7. All of the shared mailboxes you've added should now appear below your email box in the left-hand pane in Outlook.