Add a Shared Mailbox in Outlook
Use these instructions if you have access to a shared mailbox and you'd like to see it in Outlook.
Step-by-step guide
- In Outlook, click the File menu.
- Click Account Settings → Account Settings...
- Click on your email address and click the Change... button.
- Click the More Settings... button in the bottom right-hand corner of the window.
- Click the Advanced tab and click the Add... button.
Type in your mailbox name and click OK. Click OK or Close at the bottom of any open windows.
- All of the shared mailboxes you've added should now appear below your email box in the left-hand pane in Outlook.
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